Generative AI for Administrative Professionals

Overview:

Option 1 - Everyday Admin Productivity Focus: This session, led by Ray, shows administrative professionals exactly how generative AI fits into the work they already do.

You start with the essentials - what generative AI is, what it costs, and how to navigate it with confidence - then put it straight to work: drafting correspondence, summarising meeting notes, supporting scheduling and building reusable templates. Data-privacy essentials round out the session so every task is handled responsibly. By the end, you'll see exactly how this applies to your own daily admin tasks, with nothing left theoretical. Expect a hands-on pace, plenty of real examples, and time to ask questions specific to your own role.

Key Benefits:

• Draft letters, emails and reports in a fraction of the usual time
• Turn messy meeting notes into clear, usable summaries in seconds
• Leave with reusable templates and prompts for recurring admin tasks

OR

Option 2 - Practical Time-Saving Focus: Built for administrative teams who want real time back in their day, this session is guided by Ray. You learn to write prompts that get accurate results the first time, then apply generative AI to correspondence, document prep, meeting summaries and task organisation - the tasks that actually eat up an admin day. Plans, costs and responsible-use essentials are covered so you can apply everything with confidence. By the end, you'll see exactly how this applies to your own daily admin tasks, with nothing left theoretical. Expect a hands-on pace, plenty of real examples, and time to ask questions specific to your own role.

Key Benefits:

• Get accurate results from AI prompts on the first attempt
• Cut document and correspondence drafting time significantly
• Apply generative AI responsibly across everyday admin tasks

OR

Option 3 - Easy Start with Generative AI Focus: A clear, no-jargon starting point for administrative professionals new to generative AI, delivered by Ray. You cover what it is, what it costs, and how to navigate it, then move straight into practical use - drafting, summarising and organising - so nothing stays theoretical. Every part of the session is built to have attendees using generative AI with confidence from their very first task. By the end, you'll see exactly how this applies to your own daily admin tasks, with nothing left theoretical. Expect a hands-on pace, plenty of real examples, and time to ask questions specific to your own role.

Key Benefits:

• Get a simple, practical starting point for generative AI at work
• Learn techniques that work from your very first task
• Build lasting confidence using AI in everyday admin work

Why you should Attend:

• Understand what generative AI is and where it fits in everyday admin work
• Learn what different AI tools cost and which suits your role
• Navigate generative AI with confidence, whichever tool you use
• Write clearer prompts so AI gives you accurate results the first time
• Draft correspondence, reports and documents in a fraction of the usual time
• Turn meeting notes and transcripts into clear, usable summaries
• Understand data privacy and responsible-use essentials for everyday AI use

Areas Covered in the Session:

• Generative AI Explained - what it is, how it works and where it fits in everyday admin work
• Reusable Project Toolkit - turn your best prompts into a reusable asset - the referenced project record template provided helps you capture, organise and reuse
• them across every platform
• Projects - Understand, Create and Manage - set up a professional space for your files, instructions and conversations, organised the way a power user works
• Upload a File for Analysis - get clear on the practical differences between project uploads and chat uploads
• Plans, Costs and Choosing a Platform - understand what different AI tools cost and which suits admin work
• Write Effective Prompts - frame clear requests that produce accurate, useful results
• Draft Correspondence and Documents - letters, emails and reports drafted and polished in minutes
• Meeting Notes and Summaries - turn messy notes and transcripts into clear, usable summaries
• Scheduling and Task Support - use AI to help plan, prioritise and track everyday tasks
• Templates and Reusable Content - build templates you can reuse across recurring admin tasks
• Data Privacy and Responsible Use - practical essential protections when using AI with business data
• Build Your Everyday AI Workflow - combine tools and prompts confidently for daily admin work

NOTES:

• Topic sequence may be subject to slight variation
• All Learning Guides include a wide range of keyboard shortcuts for Windows and Mac

Who Will Benefit:

• Administrative Professionals at any starting level who want practical, hands-on generative AI skills rather than abstract AI theory
• Executive Assistants, Office Managers, Administrative and Support Staff, Coordinators and Anyone in an administrative role will benefit from the everyday, task-focused structure