How to Talk to Employees as a Manager - Mastering Communication and Navigating Difficult Conversations
Brenda Neckvatal
Overview:
The MINDFUL COMMUNCATION program is a mind/body training which focuses on listening and responding to the three mini conversations that are present within each verbal transaction:
The first conversation is the one you have with yourself when reacting to what the other person says. To minimize this tendency, participants will learn how to shift from the chatter of the mind into the mind/body, so they are available to listen deeply.
The second conversation is what the other person is stating. Participants will move beyond assumptions and judgments by learning helpful questions that enhance understanding.
The third conversation is the back-and-forth conversation the two of you have. Participants will practice seeing the seed of truth in each other's perspective so they can find a deep truth and understanding among them.
Why you should Attend:
The quality of your communication directly affects your ability to authentically connect, influence, inspire and engage your co-workers, clients, board members and others. It can create stress or bring ease and joy to your workday. How you communicate can make or break your career.
Yet so many of us are unaware of our style of communication. We make assumptions. react, interrupt, judge, and/or forget in the heat of a high-paced result-oriented workday to be kind and empathetic. Our need to be right filters our conversation bringing with it our biases and boundaries.
Areas Covered in the Session:
- Listening beyond reactivity. Shifting from your mind chatter to your mind/body
- Exploration of assertive, non-assertive, and aggressive communication and their connection too needs and feeling states
- Making requests
- Asking questions, active listening and giving feedback
- Developing a personal practice
Who Will Benefit:
- All Leaders
Speaker Profile
Brenda Neckvatal is a three-time bestselling author, an award-winning Human Results professional, and a serial entrepreneur who has been featured in publications such as Forbes, Entrepreneur, Fast Company, Inc., and US News and World Reports. Perseverance, integrity, and relentless optimism are just a few of the ingredients you experience when meeting and working with Brenda.
Not only does she help business leaders tackle their toughest people challenges, but she is also a recognized expert in crisis management and group dynamics. As a trusted mentor to leaders and managers at all levels, she equips them with the skills to navigate complex interpersonal issues, resolve conflicts, and lead with confidence. By mastering these skills, they can lead their teams into tomorrow’s rapidly evolving business landscape with resilience, clarity, and purpose.
She really enjoys helping people solve their unique problems, and human resources offered her the ability to support her co-workers in a greater capacity. Having the benefit of working for a total of six Fortune 500 companies, she converted her experience into advising her audience to use tried and trusted best practices that help leaders achieve their workforce goals.
In her 30-year career in human resources and business, she has consulted to over 700 small businesses and 1,000 leaders. She has optimized employee effectiveness and helped leaders develop high-performing teams and navigate intense employment-related decisions.
Brenda is a devoted volunteer in the Navy SEAL Community and is constantly finding new ways of supporting veterans of Naval Special Warfare. She dedicates 32 weeks a year to working with The Honor Foundation to support the career transition of Special Forces personnel by providing them with her knowledge, insight, and creativity.