Transforming Toxicity: Strategies to Address Difficult Behaviours Before They Damage Performance and Culture

Overview:

Every workplace encounters difficult behaviours, but when those behaviours go unaddressed, they can gradually undermine trust, damage morale, reduce accountability, and negatively impact team performance.

What begins as a challenging interaction can quickly influence collaboration, employee engagement, retention, and the overall culture of the organization.

This program provides leaders with practical strategies for identifying, addressing, and preventing toxic behaviours using the 7-Step RESET™ Model for Toxic Behaviour. Participants will learn how to recognize common toxic patterns, navigate difficult conversations, establish clear expectations, set appropriate boundaries, and create greater accountability within their teams.

The transformation? Leaders gain the confidence and skills to address toxic behaviours early, strengthen team dynamics, foster a culture of respect and responsibility, and prevent difficult behaviours from damaging performance, engagement, and workplace culture.

Why you should Attend:

• Gain confidence in addressing difficult and toxic behaviours before they escalate
• Strengthen accountability while maintaining respectful workplace relationships
• Reduce the impact of negativity on engagement, morale, and team performance
• Learn practical strategies for navigating difficult conversations more effectively
• Foster a healthier workplace culture built on trust, respect, and responsibility

Areas Covered in the Session:

• Common toxic workplace behaviours and their impact on teams
• Why toxic behaviours persist and how leaders unintentionally reinforce them
• The 7-Step RESET™ Model for Toxic Behaviour
• Setting expectations, boundaries, and accountability
• Strategies for addressing difficult conversations with confidence

Who Will Benefit:

• Human Resource Professionals
• New and Emerging Leaders
• Supervisors and Team Leads
• Managers and Directors
• Senior Leaders and Executives
• Anyone responsible for managing employee behaviour and workplace culture